You believe participation should matter.
You want people’s contributions to shape what happens next. You care about creating space for different perspectives, making it easier to speak honestly and helping a group think beyond its familiar answers.
Facilitation for Learning and Change
Safer spaces. Fairer participation. Shared direction.
Create the conditions for people to contribute, learn and act together.
Design inclusive sessions, work with tension and guide groups towards decisions they understand and can act on.
- Fair participation
- Shared purpose
- Care under pressure
- Clear next steps
What you’ll take into your work
Lead conversations that move people forward.
Design for fair participation.
Build sessions with a clear purpose, accessible ways to contribute and safeguards that help people participate with confidence.
Handle difficult moments with care.
Notice when tension, distress or harm needs a response. Choose how to pause, adjust or support the group while protecting people’s dignity.
Turn discussion into decisions.
Help groups make choices without forcing agreement. Capture different perspectives fairly, clarify responsibilities and follow through on what people have contributed.
Is this course for you?
You want people to do their best work together.
You care about what becomes possible when people feel able to contribute, challenge one another and learn together.
You’re willing to stay with difficult conversations.
You know that disagreement can reveal something important. You want to meet tension with curiosity, protect people’s dignity and find a way through without rushing everyone towards agreement.
You want shared ideas to become shared action.
You love the moment when a group sees new possibilities together. You want that energy to lead somewhere, with clear commitments, shared responsibility and follow-through people can trust.
Bring your curiosity. Build the judgement to guide conversations with confidence and care.
Course outline
What you'll explore.
Four connected themes, with 16 modules and three introductory lessons.
Design the Conditions for Fair Participation 4 modules
Opening lesson Building the Foundations
- Define the Space
- Map Power and Participation Conditions
- Surface Risk Early
- Design the Architecture
Open Well and Build Fair Participation in Real Time 4 modules
Opening lesson Opening Moves for Safer Participation
- Opening the Space
- Participation Architecture
- Facilitation by Modality
- Equity Pauses: Notice, Name, Adjust
Respond to Distress, Harm, and High-Stakes Decisions 4 modules
Opening lesson Facilitating Through Harm and Distress
- Distress or Overwhelm: Options, Privacy, and Continuity
- Harm and Repair
- Facilitate Decisions Without Debate Spirals
- Close with Care
Ethical Synthesis, Accountability Loops, and Iteration 4 modules
- Debrief the Facilitation Team
- Ethical Synthesis : Representation, Dissent and Integrity
- Close the Loop: Follow-Through Communications
- Evaluate and Iterate: What Changed, What to Improve, What to Keep
From reflection to practice
Make your next session count.
Bring a session you need to lead. Use the course to plan how you’ll open it, make space for different perspectives and decide what happens afterwards.
- Rethink your session design
- Rehearse a response to a difficult moment
- Plan clear decisions and follow-through
Try a reflection prompt
Think of your next session.
Think about who may find it hard to speak openly. What other ways could you offer for people to contribute?
Susanna Davies
Head, Strategic Partnerships and Initiatives
JRNY Consulting
Meet your course creator
Facilitation grounded in experience.
Susanna developed this course, drawing on 17 years of experience in humanitarian response, evaluation and learning. Her work focuses on locally led change, protection and inclusive partnerships. She holds a master’s degree in International Social Work and Administration.
She has developed and delivered a learning programme for practitioners from 22 countries, facilitated international sessions and created tools for local leadership and collaboration. At JRNY, she leads partnerships that bring people together to shape research and learning.
For you, this brings together:
- Facilitation experience to help you bring people together across different roles, perspectives and contexts.
- Protection expertise that keeps dignity, boundaries and participant choice at the centre of your decisions.
- Partnership insight to support local leadership, shared responsibility and follow-through.
Choose your access
How would you like to learn?
Focus on facilitation, explore the course library or learn with a facilitated group.
Single course
£65
one-off
Self-paced access to Facilitation for Learning and Change.
- 16 modules and three introductory lessons
- Session design, fair participation and responses to difficult moments
- Lifetime access to this course
- 12 months of practitioner community access
- Certificate of completion
JRNY 360 membership
£29
/ month
Access the JRNY 360 course library.
£174 with annual access
- Access to every JRNY 360 course
- A 30-minute coaching call
- Live online learning events
- Practitioner community and resource library
Confirm your payment option at checkout.
Explore membershipFacilitated cohort
£175
4 weeks
Explore learning with a facilitated group.
- Weekly live sessions and guided practice
- Space to work through questions with others
- A cohort toolkit and community
- Session recordings
- Lifetime access to the course
Learning with a team? Talk to us about tailored access
A few practical questions
Before you begin.
Can I work through the course at my own pace?
Yes. The single-course option is self-paced and includes lifetime access to the course, so you can revisit the material as you put it into practice.
How is membership different from a single course?
A single-course purchase gives you access to this course. Membership offers access across the JRNY 360 library alongside coaching, live events and the practitioner community.
Can I try JRNY 360 before choosing a paid course?
Yes. Inside the Shift is a free mini course featuring selected lessons from across the library. Explore the free course.
Can you shape a learning pathway for my team?
JRNY offers tailored access and curated pathways for organisations. Tell us about your context and what you want the learning to support.
Bring a question. Build your practice.
Start with the challenges you recognise in your work and explore a different way forward.