Read what keeps repeating.
Trace recurring tension, stalled decisions or exhausted teams back to the structures, relationships and habits that may be sustaining them.
Diagnosing
Organisational Health
See beneath the surface.
Understand what needs to change.
Learn to read the patterns, pressures and unwritten rules shaping your organisation. Build the judgement to understand what is happening and where change could make a difference.
What the course brings together
- Sharper questions
- Culture & behaviour
- Power & influence
- Conditions for change
What you’ll take into your workUnderstand what’s
Understand what’s
driving the pattern.
Develop a diagnostic lens that connects what you notice with the wider conditions shaping organisational life.
Understand the organisation people experience.
Compare formal policies with everyday reality. Notice how influence, unwritten rules and uneven workloads shape what people can say and do.
Turn insight into a stronger starting point.
Ask sharper questions, bring different perspectives into view and identify the conditions that need attention before choosing how to respond.
Is this course for you?You want organisations
You want organisations
where people can thrive.
You care about the conditions that help people do good work, and you want the confidence to examine what is getting in the way.
You want change that reaches the causes.
You want to understand why familiar problems return and make changes that address what keeps them in place. You’re ready to look beneath the first explanation.
You care about how work feels.
You want commitment and care to show up in everyday decisions, manageable workloads and relationships people can trust.
You’re willing to look honestly.
You’re ready to notice what is uncomfortable, question easy explanations and bring curiosity to parts of organisational life that are often left unspoken.
See more clearly. Make change with greater care.
Course outlineWhat you’ll
What you’ll
explore.
Four connected themes, with 20 modules.
Open each theme to explore the modules within it.
Foundations of Organisational Diagnosis5 modules
Explore what organisational health makes possible, how symptoms connect to wider conditions and what a thoughtful diagnosis requires.
- What Organisational Health Makes Possible
- From Symptoms to System Conditions
- Formal Systems and Lived Experience
- What a Good Diagnosis Requires
- Beginning the Diagnostic Lens
Power, Politics, and Organisational Reality5 modules
Examine formal authority, informal influence and the judgements that shape organisational decisions.
- Visible and Hidden Power
- Whose Voice Shapes the Organisation
- Power and Strategic Direction
- Legitimacy, Bias, and Organisational Judgement
- Reading Organisational Politics Well
Culture, Behaviour, and Patterns of Practice5 modules
Read culture through daily behaviour, unwritten expectations, recurring patterns and the strain people carry.
- Culture Beyond Values Statements
- Norms, Habits, and Everyday Behaviour
- Care, Strain, and Organisational Capacity
- Repeating Patterns and Organisational Traps
- What the Organisation is Teaching People
Sensemaking, Inquiry, and Future Readiness5 modules
Develop sharper questions, gather insight across the organisation and use emerging signals to inform the conditions for change.
- Asking Better Diagnostic Questions
- Gathering Insight Across the System
- Interpreting Signals and Emerging Risks
- Making Sense of Complexity
- From Diagnosis to Conditions for Change
From reflection to practiceBring a pattern
Bring a pattern
you want to understand.
Choose something that keeps happening in your organisation. Use the course’s questions and exercises to examine what surrounds it and decide what to explore next.
- Describe what you notice
- Look across roles and experiences
- Identify a condition worth changing
Try a reflection prompt
What might this be telling you?
Think of one issue that keeps returning. What decisions, incentives or routines might be helping it persist?
An illustrative practice prompt.
Dr. Teia Rogers
Founder & Executive Director of JRNY Consulting
Meet the founder
Learning rooted in practice.
Teia brings nearly 18 years of experience in humanitarian and development work, combining senior programme leadership with research, evaluation, and organisational learning. She holds a PhD in Development Studies.
Her doctoral research focused on displacement and social strain, using comparative analysis to examine how different social conditions combine to shape people’s experiences and responses.
Her project leadership spans humanitarian response, peacebuilding, mine action, gender equality, and community mental health. Her work includes evaluations across several countries, evidence synthesis, and frameworks that help teams learn and adapt.
For you, this brings together:
- Research rigour to help you assess evidence and make sound choices about your methods.
- Programme experience that recognises the pressures, constraints and complexity of your work.
- Reflective challenge to help you test assumptions, consider alternatives and develop your own judgement.
Choose your accessHow would you
How would you
like to learn?
Focus on organisational health, explore the JRNY 360 library or learn with a facilitated group.
Single course
£65one-off
Self-paced access to Diagnosing Organisational Health.
- Video lessons, podcasts and a downloadable workbook
- Templates, checklists and scripts
- Lifetime access to this course
- 12 months of practitioner community access
- Certificate of completion
Ask us about course availability.
Ask about this courseJRNY 360 membership
£29/ month
Explore the JRNY 360 course library and wider learning community.
£174 with annual access
- Access to every JRNY 360 course as released
- A 30-minute coaching call
- Live online learning events
- Practitioner community and resource library
Confirm your payment option and available courses at checkout.
Explore membershipFacilitated cohort
£1754 weeks
Explore organisational patterns and possible next steps with others.
- Weekly live sessions and guided practice
- Dedicated cohort community
- A toolkit for reflection and action planning
- Session recordings
- Lifetime access to the course
Ask about future facilitated cohorts.
Ask about a cohortLearning with a team? Talk to us about tailored access
A few questions before you startBefore you
Before you
begin.
What do you mean by organisational health?
Organisational health includes the conditions that make effective work possible: culture, relationships, decision-making and capacity. The course helps you examine how those conditions interact in your context.
Do I need formal authority to use this?
Bring an organisation, partnership or team you know. The course starts with noticing and asking questions, so you can explore it from your own position and consider where you can influence a next step.
Can I work through the course at my own pace?
The single-course option is self-paced and includes lifetime access, so you can return to the material as you use it. Ask us about course availability.
How is membership different from a single course?
A single-course purchase focuses on this course. Membership covers the JRNY 360 library as courses are released, alongside coaching, live learning events and the practitioner community. Confirm available courses and your payment option at checkout.
Can I try JRNY 360 before choosing?
Inside the Shift is a free mini-course with selected lessons from across JRNY 360. Explore the free mini-course.
Can you shape the learning around my team?
JRNY offers tailored learning pathways for teams and organisations. Tell us about your context and what you want the learning to support.
A clearer picture.
A stronger place to begin.
Understand what your organisation is telling you and use that insight to shape what comes next.